Shipping

We offer the following Shipping Options: 

R110 Courier Door to Door, under 2kg volumetric weight (48 – 72 hours delivery, FROM DATE OF SHIPPING, depending on the outlying area/s)

or

R295 Overnight Courier, under 2kg volumetric weight (24 hours delivery, FROM DATE OF SHIPPING, excluding outlying area/s)

or 

Courier is FREE for orders above R1000, delivered to your delivery adress (48-72 hours delivery, FROM DATE OF SHIPPING, depending on the outlying area/s)

or

Collection at Durbanville Warehouse is FREE 

Wheelsets, Trainers, Framesets and Bicycles can only be send with the R295 courier option or can be collected. Normal shipping rates do not apply to these items.

Please Note: All orders will be processed as soon as possible, provided we have the item/s in stock and on hand.  Some items might show in stock on the website, but we might not have it readily available.

 

Order Exceptions

The items below are excluded from the Shipping Options above. The following charges apply, the rate is calculated per item: 

Framesets, Wheelsets and Trainers 

R295  

Complete Bikes 

R350 

PLEASE NOTE EVOBIKES RESERVES THE RIGHT TO USE SAPO FOR OUTLYING AREAS SHOULD COURIER FEES BE PROHIBITIVE

 

IMPORTANT

Please ensure that you provide the correct delivery (shipping) address, preferably your physical address at work.

Ensure someone is available at the delivery address to receive and sign for your parcel (for all courier deliveries).  

We use third party couriers and therefore cannot be held responsible for late deliveries or non-deliveries due to persons not available at delivery address or due to circumstances out of our control.  In such cases, non-deliveries will go back to the Courier Distribution Center and re-scheduled for delivery on another day.

The Courier will under NO circumstances be able / obliged to contact you to confirm availability or delivery time.  They follow a specific delivery route and non-availability will lead to a non-delivery and re-scheduling for delivery on another day.   If after this, the delivery is still unsuccesful, it will be returned to Evobikes and the client will have to pay for a re-delivery.

Please note that no overnight-shipping can be done on any orders placed after 12 PM (Noon).

 

Bank Transfer Payment or Electronic Fund Transfer (EFT) 

Kindly deposit the full amount into the following account within 48 hours. Use the order number as your payment reference. 

Bank: Nedbank
Account Name: RAWTECH
Acc Number: 1039091601
Branch Code: 103910 

Email proof of payment to janos@evobikes.co.za within 48 hours. Failure to adhere to this, will unfortunately result in a cancellation of your order.
 


Note, refer to the EVOBIKES BLACK FRIDAY AND CYBER MONDAY TERMS AND CONDITIONS which will apply.

 

REFUNDS

Please note that all customer requests to be refunded will have a 10% handling fee deducted for wasted costs (Banking Cost/Settlement Cost/Refund Cost/Shipping Cost).